About the role
Head of Customer Success at an early-stage business software company in Gurgaon — hands-on, building the function from the ground up. Zynkrow is a small team in Gurgaon; the work you do reaches real businesses the same week it ships.
What you will do
- Own the function's results and build the team that delivers them
- Set direction with the founders; execute with the team
- Hire, coach and hold a high bar
- Stay hands-on — this is an early company
What we look for
- A track record of building and running the function at a growing software company
- Comfort with ambiguity and small budgets
- Judgement, clarity and low ego
- Belief in the product: the business OS for Indian SMBs
How it works
Apply with a resume or a link. A thirty-minute conversation, a short paid task from our real backlog, then a written offer. We reply to every application.